Warranty & Repairs
Warranty & Repairs is backordered and will ship as soon as it is back in stock.
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Warranty & Repairs
Please note that parts will be shipped from the manufacturer in Canada and may take 7 - 14 business days to arrive.
Please send us an email to info@BadAceTactical.com with the following information so we know exactly what you need:
1). Your order number or the product name with the link to our website
2). Which parts you need - attach photos in the email if you can
BadAce Tactical scope mounts, sights and handguards - these are our in-house products and we offer 30 days no question asked return policy:
We guarantee the quality of our products and we want you to be completely satisfied with your purchases. If for any reason you are not completely satisfied with your purchase, you can return the purchased items within 30 days of receipts for an exchange or full refund/Credit (less shipping charges). If you would like to make a return or exchange, you must contact us by email to get an RMA (Return Merchandise Authorization) number before returning your items. You must send us the order number so we can verify your purchase.
Please note that shipping cost is non-refundable, and we are not responsible for the return shipping.
Orders returned after 30 days will be subject to a 25% re-stocking fee.
Orders returned after 90 days will be subject to a 50% re-stocking fee.
DiscoveryOpt rifle scopes and rings:
We offer returns for brand-new, unopened, unused DiscoveryOpt products within 7 days of receipts. If you would like to make a return, you must contact us by email to get an RMA (Return Merchandise Authorization) number before returning your items. You must send us the order number so we can verify your purchase.
DiscoveryOpt products returned after 7 days will be subject to a 25% re-stocking fee.
We do not accept returns for opened/used DiscoveryOpt products, please refer to the factory lifetime warranty service if you need them serviced/repaired.
Please note that shipping cost is non-refundable, and we are not responsible for the return shipping.
Printful T-shirts and hats:
We outsource T-shirts and hats to the best Print-On-Demand vendor called Printful and we offer return/exchange for brand-new, unopened T-shirts/hats within 7 days of receipts. If you would like to make a return or exchange, you must contact us by email to get an RMA (Return Merchandise Authorization) number before returning your items. You must send us the order number so we can verify your purchase.
We do not accept returns for opened/used T-shirts or hats.
Please note that shipping cost is non-refundable, and we are not responsible for the return shipping.
Limited Lifetime Warranty for BadAce Tactical Scope Mounts
We (Ace Recreational Equipment and Services Limited) warrants our NDT Scope Mounts to be free of defects in materials and workmanship for as long as it is owned by the original owner. We will repair or replace (at our option) any such defective product when it is returned by the original owner with a copy of the original receipt. The repair or replacement will be without charge except for reasonable shipping, handling and insurance charges.
All other BadAce products that are not scope mounts such as carbon fiber handguards carry a 2 years replacement warranty.
Lifetime Warranty for DiscoveryOpt Optics and Scope Rings
DiscoveryOpt products are subject to manufacturer's Lifetime Full Coverage Warranty. For details please visit https://discoveryopt.com/Warranty.html
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